Privacy policy

Welcome to House of Anchal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.houseofanchal.com (the “Site”). By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed through secure payment gateways)

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior

This helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our products, services, and website performance
  • Send order updates and important service notifications
  • Share promotional offers, newsletters, or marketing communications (you may opt out anytime)
  • Prevent fraudulent transactions and enhance website security

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties including:

  • Payment gateway providers (e.g., Razorpay, PayU)
  • Shipping and logistics partners (e.g., Delhivery, Blue Dart)
  • Website hosting and analytics providers

These partners only use the information necessary to perform their services.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information. Payments are processed through secure gateways and we do not store complete payment card details on our servers.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Remember preferences and login sessions
  • Analyze traffic and usage patterns

You can disable cookies in your browser settings, though some features of the Site may not function properly.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

7. Your Rights

You may request to:

  • Access or update your personal information
  • Delete your account information
  • Opt out of promotional communications

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@houseofanchal.com
Website: www.houseofanchal.com