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Welcome to The House of Anchal. These Terms and Conditions ("Terms") govern your access to and use of our website www.houseofanchal.com (the "Site"), including all services, products, and content offered through it.

By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Eligibility

You must be at least 18 years old or have the legal capacity to enter into binding contracts to use this Site.

By using the Site, you confirm that you meet this requirement.

2. Account Registration

To place orders on the Site, you may be required to create an account.

By creating an account, you agree to:

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities conducted through your account

House of Anchal will not be liable for any loss resulting from unauthorized use of your account.

3. Products and Orders

We strive to ensure that all products displayed on the Site are described as accurately as possible. However, we reserve the right to modify, update, or discontinue any product without prior notice.

Orders are subject to availability and acceptance.

We reserve the right to cancel orders in situations including but not limited to:

  • Pricing or typographical errors
  • Product unavailability
  • Payment issues

If an order is cancelled, any payment received will be refunded.

All prices are displayed in Indian Rupees (INR) and may exclude applicable taxes, shipping charges, and duties unless stated otherwise. GST and other applicable taxes will be calculated during checkout.

4. Payment

Payments on the Site are processed securely through trusted payment gateways such as:

  • Razorpay
  • PayU
  • Other secure payment providers

We do not store complete payment card details on our servers.

All payments are considered final once the order is dispatched, except where returns or refunds are applicable under our Returns Policy.

5. Shipping and Delivery

Estimated delivery timelines within India are 3–7 business days, depending on your location and courier service availability.

Orders are shipped through trusted logistics partners such as:

  • Delhivery
  • Blue Dart
  • Other courier partners

The risk of loss or damage passes to the customer upon delivery.

House of Anchal shall not be responsible for delays caused by circumstances beyond our control, including but not limited to:

  • Weather conditions
  • Courier delays
  • Natural disasters
  • Strikes or transportation disruptions

International shipments may incur custom duties or import taxes, which must be paid by the customer.

6. Returns, Refunds, and Cancellations

House of Anchal offers returns, refunds, and cancellations according to our Return and Cancellation Policy.

Customers should refer to the Return & Refund Policy page for complete details regarding eligibility, process, and timelines.

7. Intellectual Property

All content available on this Site, including but not limited to:

  • Website design
  • Logos
  • Product images
  • Text, graphics, and content

is the intellectual property of House of Anchal or its licensors.

You may not reproduce, distribute, modify, or commercially use any content from the Site without prior written permission from House of Anchal.

8. User Conduct

By using the Site, you agree not to:

  • Use the website for illegal or fraudulent purposes
  • Upload or post harmful, defamatory, or infringing content
  • Attempt to hack, disrupt, or damage the website or its servers
  • Interfere with the security or functionality of the Site

Violation of these rules may result in termination or suspension of access to the Site.

9. Limitation of Liability

To the maximum extent permitted by law, House of Anchal shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages

arising from the use of the Site or purchase of products.

Our total liability for any claim shall not exceed the amount paid by you for the product in question.

10. Indemnity

You agree to indemnify and hold harmless House of Anchal, its employees, affiliates, and partners from any claims, losses, damages, or expenses arising from:

  • Your misuse of the Site
  • Your violation of these Terms and Conditions

11. Governing Law and Dispute Resolution

These Terms shall be governed and interpreted according to the laws of India.

Any disputes arising in relation to these Terms shall be resolved through:

  • Arbitration in Delhi under the Arbitration and Conciliation Act, 1996, or
  • The courts located in Delhi, India

12. Changes to Terms

House of Anchal reserves the right to update or modify these Terms at any time.

Any changes will be posted on this page along with the updated date. Continued use of the Site after updates constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

House of Anchal
Email: support@houseofanchal.com
Website: www.houseofanchal.com